Frequently Asked Questions
Everything you need to know about your Radioddity experience.
What is the typical shipping time for my order?
Most orders are processed within 1-2 business days. Shipping typically takes 3-7 business days for domestic orders and 10-20 business days for international destinations, depending on the selected carrier.
Do you offer a warranty on your radio equipment?
Yes, we provide a standard 12-month warranty on all Radioddity transceivers and a 6-month warranty on accessories to ensure you have a reliable communication experience.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund or exchange.
How can I update the firmware on my device?
Firmware updates and programming software can be downloaded directly from our 'Support' page. We recommend using the official Radioddity programming cable for a stable connection during the update process.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
Are your products compliant with FCC regulations?
Yes, all Radioddity products intended for the US market are FCC certified where required. Please check the specific product description for FCC ID details and amateur radio licensing requirements.